jilf Casino – Privacy Policy

1. Introduction

jilf ("we," "us," "the Platform") is committed to protecting the privacy and personal data of all players and visitors who use the jilf online gaming platform. We understand that your personal information is important to you, and we take our responsibility to handle it with care very seriously.

This Privacy Policy describes how jilf collects, uses, stores, shares, and protects personal data in connection with your use of the jilf platform, including the jilf.club website and any associated services. It also explains the rights you have over your personal data and how you can exercise those rights.

jilf operates in the Philippines and is subject to the requirements of Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations. We are also subject to the data-related requirements of PAGCOR and the Anti-Money Laundering Council (AMLC).

2. Data Controller

For the purposes of the Data Privacy Act of 2012, jilf is the personal information controller in respect of the personal data collected through the jilf platform. This means jilf determines the purposes and means of processing your personal data.

jilf has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. Contact details for the DPO are provided in Section 15 of this Policy.

Where jilf engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), those providers act as personal information processors and are bound by contractual obligations to process data only in accordance with jilf's instructions and applicable law.

3. Personal Data We Collect

3.1 Registration Data

When you create a jilf account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Username and encrypted password

3.2 Identity Verification (KYC) Data

To comply with PAGCOR requirements and anti-money laundering regulations, jilf may collect:

• Government-issued photo ID (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID, voter's ID)
• Proof of address (e.g., utility bill, bank statement)
• Selfie or live photo for identity matching
• Source of funds documentation (for high-value transactions)

3.3 Financial Data

When you make deposits or withdrawals, jilf collects:

• GCash or PayMaya account reference (not your full credentials)
• Bank account details (account name, bank name, account number) for bank transfer transactions
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps

3.4 Gaming Activity Data

jilf collects data about your gaming activity on the platform, including:

• Games played, wagers placed, and outcomes
• Session duration and frequency of play
• Bonus usage and wagering progress
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests)

3.5 Technical and Device Data

When you access jilf, we automatically collect certain technical data, including:

• IP address and approximate geographic location
• Device type, operating system, and browser type
• Pages visited, time spent on pages, and navigation paths
• Referring URL and search terms used to find jilf

Data Category	Examples	Required?
Registration Data	Name, email, date of birth, address	Mandatory
KYC / Identity Data	Government ID, selfie, proof of address	Mandatory for withdrawals
Financial Data	GCash reference, bank account details	Mandatory for transactions
Gaming Activity	Wagers, sessions, game history	Automatic
Technical Data	IP address, device info, browser	Automatic
Communications	Support chat logs, email correspondence	When you contact us

4. How We Collect Your Data

jilf collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion;
• Automatically — through cookies, web beacons, and similar tracking technologies when you browse the jilf platform;
• From third parties — including identity verification providers, payment processors, fraud prevention services, and PAGCOR or AMLC where required by law;
• From your device — technical data such as IP address, device identifiers, and browser information collected automatically when you access jilf.

5. How We Use Your Personal Data

jilf uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your jilf player account;
• Identity verification: To verify your identity and age (21+) in compliance with PAGCOR requirements;
• Transaction processing: To process deposits, withdrawals, and bonus payments;
• Regulatory compliance: To meet our obligations under PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorized access;
• Responsible gaming: To monitor gaming activity and apply responsible gaming tools, including deposit limits and self-exclusion;
• Customer support: To respond to your inquiries, complaints, and support requests;
• Platform improvement: To analyze usage patterns and improve the jilf platform, games, and services;
• Marketing communications: To send you promotional offers, bonuses, and news about jilf — but only where you have given your consent or where we have a legitimate interest to do so. You may opt out at any time;
• Legal proceedings: To establish, exercise, or defend legal claims where necessary.

6. Legal Basis for Processing

jilf processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform our contract with you — specifically, to operate your jilf account, process transactions, and deliver gaming services;
• Legal obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing conditions, AML obligations, and tax reporting requirements;
• Legitimate interests: Processing is necessary for jilf's legitimate interests, such as fraud prevention, platform security, and improving our services, provided those interests are not overridden by your rights;
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7. Data Sharing and Disclosure

7.1 Third-Party Service Providers

jilf may share your personal data with trusted third-party service providers who assist us in operating the platform. These include:

• Payment processors (e.g., GCash, PayMaya, and partner banks) for transaction processing;
• Identity verification and KYC providers for age and identity checks;
• Fraud detection and cybersecurity service providers;
• Cloud hosting and data storage providers;
• Customer support platform providers;
• Game software providers who may receive anonymized session data.

All third-party processors are bound by data processing agreements that require them to handle your data securely, use it only for the specified purpose, and comply with applicable Philippine data protection law.

7.2 Regulatory and Law Enforcement Disclosure

jilf may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required by law or where jilf has a good-faith belief that disclosure is necessary to:

• Comply with a legal obligation, court order, or regulatory directive;
• Report suspicious transactions to the Anti-Money Laundering Council (AMLC) as required under the AMLA;
• Protect the rights, property, or safety of jilf, its players, or the public;
• Cooperate with PAGCOR in the exercise of its regulatory functions.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jilf's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

7.4 No Sale of Personal Data

jilf does not sell, rent, or trade your personal data to third parties for their own independent marketing or commercial purposes. Any data sharing is limited to what is strictly necessary for the purposes described in this Policy.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. jilf uses cookies and similar technologies (such as web beacons and local storage) to enhance your experience on the platform, remember your preferences, and gather analytical data about how the platform is used.

8.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that prevent fraud. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and display options, to personalize your experience on jilf.
• Analytical cookies: Help us understand how players use the jilf platform by collecting anonymized usage data. This helps us improve the platform and identify technical issues.
• Marketing cookies: Used to deliver relevant promotional content. These are only placed with your consent.

8.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jilf platform. Instructions for managing cookies are available in the help documentation of your browser.

9. Data Security

jilf implements a range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption: All data transmitted between your device and jilf servers is encrypted using TLS (Transport Layer Security). Sensitive data at rest, including financial and identity information, is stored in encrypted form;
• Access controls: Access to personal data is restricted to authorized jilf personnel and third-party processors who have a legitimate need to access it. All access is logged and audited;
• Firewalls and intrusion detection: jilf employs network security tools to detect and prevent unauthorized access attempts;
• Regular security audits: jilf conducts periodic security assessments and penetration testing to identify and address vulnerabilities;
• Staff training: All jilf personnel who handle personal data receive regular data protection and security training.

10. Data Retention

jilf retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with PAGCOR and AMLC record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act;
• KYC documents: Retained for a minimum of five (5) years after the end of the business relationship;
• Support communications: Retained for two (2) years from the date of the last communication;
• Technical and analytical data: Retained for up to twenty-four (24) months in anonymized or aggregated form.

When personal data is no longer required, jilf will securely delete or anonymize it in accordance with our data disposal procedures.

11. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jilf:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed — which is the purpose of this Privacy Policy;
• Right of access: You have the right to request a copy of the personal data jilf holds about you, along with information about how it is being used;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jilf's Data Protection Officer using the contact details in Section 15. jilf will respond to all data rights requests within thirty (30) calendar days of receipt.

12. Children's Privacy and Underage Players

jilf is strictly an adult gaming platform. Access to and use of jilf is prohibited for individuals under 21 years of age, in accordance with PAGCOR regulations applicable to casino-style gaming in the Philippines.

jilf does not knowingly collect personal data from individuals under 21. If jilf becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, the data will be deleted, and any balance will be handled in accordance with applicable regulations.

If you are a parent or guardian and believe that a minor has registered on jilf, please contact us immediately at the email address provided in Section 15 so that we can take prompt action.

13. International Data Transfers

jilf primarily stores and processes personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game software suppliers — may process data in other countries.

Where personal data is transferred outside the Philippines, jilf ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual clauses, data processing agreements, or reliance on the recipient country's adequacy status as recognized by the National Privacy Commission.

By using jilf, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the operation of the platform, subject to the safeguards described above.

14. Changes to This Privacy Policy

jilf reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, jilf will notify registered players by email or through a prominent notice on the jilf platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how jilf protects your personal data. Your continued use of the jilf platform following the effective date of any changes constitutes your acceptance of the revised Policy.

15. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jilf, please contact our Data Protection Officer:

For complaints that cannot be resolved directly with jilf, you may contact the National Privacy Commission (NPC) of the Philippines through their official government channels.

For general support inquiries unrelated to data privacy, please contact: [email protected]